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Keep what you've built secure, current and fast.

24/7 infrastructure monitoring, security audits and code updates for the applications your business runs on, looked after by engineers who know the code.

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/The Challenge

Software doesn't stay finished.

The day an application launches, it starts to age. Without steady care, small issues stack up until they become an outage, a breach or a rebuild.

  1. Dependencies fall behind

    Libraries and frameworks move on. Skip a few releases and every upgrade turns into a project of its own.

  2. Vulnerabilities sit unpatched

    New security advisories appear all the time. Without someone watching, known issues stay live in production.

  3. Users find problems first

    When monitoring is thin, the first alert is a customer complaint, a support ticket or a dip in sales.

  4. Performance quietly drifts

    Each release adds a little weight. Pages, APIs and queries slow down until people start to notice.

/What We Look After

Five areas. One team watching all of them.

  1. 1. Monitoring

    Uptime, errors, logs and infrastructure metrics watched 24/7, with alerts routed to the people who can act on them.

  2. 2. Security

    Regular audits of code, dependencies, access and cloud configuration, with fixes prioritised by risk.

  3. 3. Updates

    Dependency, framework and runtime upgrades planned and shipped in small, tested steps, before they become urgent.

  4. 4. Performance

    Page speed, API response times and database queries tracked, and regressions fixed as they appear.

  5. 5. Incidents

    When something breaks, we triage, fix and restore service, then write up the cause and what will stop it happening again.

How support works

A support model shaped around your systems.

Monitoring runs around the clock. How we respond is agreed with you up front, based on what each system means to your business.

  • Always monitored

    Automated checks and alerts run 24/7 across your applications and infrastructure.

  • Agreed escalation

    Severity levels, contacts and response expectations defined together before anything goes wrong.

  • Planned maintenance

    A rolling backlog of updates and improvements, reviewed with you and shipped on a regular cadence.

  • One accountable team

    The engineers who maintain your code are the ones who respond, so context is never lost.

/Where We Step In

Whoever built it, we can look after it.

Products we've built together

Our engineers already know the code, so support picks up where the build left off, without a handover gap.

  • Monitoring set up from launch
  • Architecture and roadmap already known
  • Same engineers, ongoing context
  • Improvements alongside maintenance
/Tools We Work With

Monitoring and maintenance, inside your stack.

We plug into the tools you already run and add only what the cover needs.

  • Monitoring

    Know the moment something changes.

    • Datadog
    • New Relic
    • Grafana
    • Prometheus
    • Amazon CloudWatch

  • Errors and logs

    See what went wrong, and where.

    • Sentry
    • OpenTelemetry
    • Elastic Stack
    • Grafana Loki

  • On-call and incidents

    Get the right person on it.

    • PagerDuty
    • Opsgenie
    • Slack
    • Statuspage

  • Security

    Find weaknesses before others do.

    • Snyk
    • Dependabot
    • GitHub Advanced Security
    • OWASP ZAP
    • Trivy

  • Performance

    Keep it quick under load.

    • Lighthouse
    • PageSpeed Insights
    • WebPageTest
    • k6

  • Cloud and hosting

    Where your applications run.

    • AWS
    • Google Cloud
    • Microsoft Azure
    • Vercel
    • Cloudflare
    • Docker
    • Kubernetes

Already have a stack? We start with yours.

/FAQ

Frequently asked questions about maintenance and support.

Contact us

Automated monitoring and alerting run around the clock across uptime, errors, logs and infrastructure. Which alerts reach a person, who responds and how quickly is agreed with you for each system, so the cover matches what that system means to the business.

/Related Services

Built by the same development team.

All Development Services
/Your Next Move

Know what's running, and who's watching it.

Tell us what you run, where it's hosted and what worries you most. We'll suggest where to start, often with a review of what's already there.

Talk to an EngineerSee Our Work

No detailed brief required. No commitment.